FAQs

Why isn't my domain live yet?

If you requested your website to go live already, and if you registered your domain yourself, you will need to update your domain name's DNS (domain name server) information through your registrar company. This is a very important step as your domain name has been pointing to your previous host. In order for your domain name to be accessible on our web servers, your domain name DNS must point to our location.

PLEASE NOTE: You can find out who your registrar is by performing a WHOIS lookup of your domain. Instructions on performing a WHOIS lookup can be found HERE